Gas Furnace and Water Heater Service in Montgomery County, VA
When your furnace stops heating or your water heater starts leaking, you need a technician who will give you a straight answer, not a sales pitch. Eric's Heating & Air LLC has delivered honest gas furnace and water heater service to homeowners and businesses across Christiansburg, Blacksburg, Radford, and the surrounding New River Valley since 2015. Our approach is simple: we look at what you have, tell you what it needs, and fix it right, whether that means a repair or a full replacement. With a $70 diagnostic call charge and a satisfaction guarantee, you get real answers at a fair price.




How much does a diagnostic visit cost for a furnace or water heater problem?
Eric's Heating & Air charges $70 for a diagnostic call. That fee covers the technician's visit and assessment of your gas furnace or water heater, and it is documented as lower than what many regional competitors charge. Before any repair or replacement work begins, you will receive a clear estimate so there are no surprises on the final bill.
Will you try to repair my old furnace before recommending a new one?
Yes. Eric's Heating & Air operates on a fix-first philosophy, which means the technician evaluates your existing unit honestly before suggesting a replacement. Even older or antique systems are assessed for viability. If a repair is safe and cost-effective, that is the recommendation you will get. A replacement is only suggested when it genuinely makes more financial or safety sense for the homeowner.What types of furnaces do you service and install?
Eric's Heating & Air services and installs natural gas, propane, and oil condensing furnace systems. Specific tasks include burner assembly cleaning, thermostat calibration, blower belt repair and replacement, and low NOx device installation. For new installations, high-efficiency units with AFUE ratings as high as 98% are available, including models from Trane, which the company is an authorized dealer for, as well as other major brands.What are the signs that my water heater needs to be repaired or replaced?
Common warning signs include water leaking from the bottom of the tank, the unit failing to produce hot water, visible corrosion on the tank or connections, and unusual noises during operation. If your water heater is leaking, it is important to act quickly to prevent water damage. A technician will assess whether a repair is possible or whether a replacement is the safer and more cost-effective option.Do you offer same-day or emergency service for furnace and water heater problems?
Yes. Eric's Heating & Air is available 24 hours a day, 7 days a week, 365 days a year for heating and water heater calls. The fleet includes 4-wheel drive vehicles, so service is not interrupted by snow or poor road conditions in the Appalachian region.What does furnace installation typically cost in the Christiansburg or Blacksburg area?
Installation costs for heating systems generally range from $6,000 to $14,000 depending on the unit type, size, and complexity of the installation. Eric's Heating & Air also offers a best-price guarantee on installations, meaning they will work to meet or beat a comparable quote. Specific estimates are provided before any work begins.Which areas do you serve for gas furnace and water heater work?
The primary service area covers Christiansburg and Blacksburg, with regular service throughout Montgomery County. The team also works in Radford, Shawsville, Elliston, Riner, Pilot, Floyd, and Salem. For select larger installation projects, service extends to Giles County and Dublin as well.Is there a warranty on gas furnace or water heater repairs?
Eric's Heating & Air offers a 100% satisfaction money-back guarantee, and specific emergency repairs carry a 3-month warranty. For new equipment installations, warranty terms vary by brand and product tier. As an authorized Trane dealer, the company can provide access to Trane's manufacturer warranty on qualifying equipment. Details on warranty coverage are discussed at the time of service or installation.

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